Why I Can't Create Orders, Altough I Have Enough Balance in My Account?
The approximate value of the assets you are viewing from the chart in the “Account Summary” section represents the approximate total value of your available balance and the balances in your open orders . You can check your available balance for each cryptocurrency, listed below the chart in the Account Summary section.
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How Many Orders Can I Place for My Cryptocurrency Balance?
There is no order numbers limit, as long as you have available balance in your Bitexen SAF account. For any buy or sell order, the order price can't be 3 times higher or lower than the current price.
Will I Pay Commission/Fee for Unfilled Orders?
No. As long as the order you place on your Bitexen SAF account is not executed, you will not pay any transaction fee. At Bitexen SAF, you only pay a trading fee for filled orders you place on Bitexen SAF PRO board
How Can I Deposit Cryptocurrency into My Account?
To deposit cryptocurrencies from a different wallet to your wallet address in your Bitexen SAF account; Click on the "My Accounts" section on the global.bitexen.com Home Page Select the crypto currency you want to transfer to in the panel that opens ...
How Can I Withdraw Cryptocurrency From My Account?
To withdraw cryptocurrency from your Bitexen SAF account to a different wallet address; Login to your Bitexen SAF account Click on the "Accounts" menu on the Home Page and then click to Withdraw section Select the cryptocurrency you want to withdraw ...
How Can I Close My Account?
Users who want to close their accounts permanently upon their own request and not to use them again, regardless of their account level, can send an e-mail to globalsupport@bitexen.com via their registered e-mail addresses in the system with the text ...