I Haven't Received My Cryptocurrency Deposit On My Bitexen SAF Wallet, What Should I Do?
As your cryptocurrency transfer is being processed on-chain, you can check the status of your transfer over the relevant network with the TxID of your transfer or ask the counter part (cryptocurrency exchange) about the status of your transaction. You can also contact us globalsupport@bitexenglobal.com for your requests.
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I Made an Incorrect Cryptocurrency Deposit, What Can I Do?
Due to blockchain technology, incorrect cryptocurrency deposits cannot be reversed. It is not possible to cancel or withdraw your cryptocurrency deposit. Bitexen SAF is not responsible for your incorrect crypto deposits. Before starting your transfer ...
How Can I Deposit Cryptocurrency into My Account?
To deposit cryptocurrencies from a different wallet to your wallet address in your Bitexen SAF account; Click on the "My Accounts" section on the global.bitexen.com Home Page Select the crypto currency you want to transfer to in the panel that opens ...
How Can I Withdraw Cryptocurrency From My Account?
To withdraw cryptocurrency from your Bitexen SAF account to a different wallet address; Login to your Bitexen SAF account Click on the "Accounts" menu on the Home Page and then click to Withdraw section Select the cryptocurrency you want to withdraw ...
About Bitexen SAF Price Alarm
How can I create a price alarm? After logging into your account on global.bitexen.com Click on the "My Alarms" button on the top right of the homepage or On the Trade and Instant Trade screens, go to the "My Alarms" tab in the "Orders" section where ...
I Made a Cryptocurrency Withdrawal. When Will It Be Completed?
Your transfer will go to the wallet address you submitted, after receiving the number of blockchain approvals determined by the receiving platform. Blockchain approval refers to the number of confirmations a crypto transfer must receive on the ...